Note: consider authsmtp.com

Objective: independent service of impeccable DNS quality.

Purpose automated Sage emails in place of each email being individually crafted and sent by an individual.

WARNING

When do the changes take effect?

Microsoft plan to change this (SMTP) from 16 September 2024. Visit the Microsoft support guide if you’d like to find out more.

Google plan to apply their change from 30 September 2024. You can read more on Google’s support guide.


SMTP setup - test email sending

Microsoft have retired Basic Authentication on Outlook.com, and Google are retiring Basic Authentication on Gmail.

This means that if you use SMTP to email from your Sage software, via Outlook.com or Gmail, you need to update your configuration. To continue to send emails using Sage software:

With a Microsoft email account, you need to send using classic Outlook

With a Gmail email account, you need to either send using classic Outlook, or use an App Password to continue to use SMTP

NOTE: If you send emails from Sage using MAPI or Microsoft Outlook, or you’re with a different email provider, these changes don’t affect you. In this case, you don’t need to take further action and can continue to send emails as normal.

Update your Sage email settings

We’ve created step-by-step guides to help you continue to send emails from your Sage software. Click the link for your product to view the steps:

How to update Sage 50 Accounts email settings due to authentication changes

How to update Sage 50 Payroll email settings due to authentication changes

Sage 200 - How to update email settings due to authentication changes

How to update Sage 50 P11D email settings due to authentication changes

How to update Sage 50 HR email settings due to authentication changes

May 25, 2025


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